TERMS & CONDITIONS

IN GENERAL
These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and BUZIGA HILL CLOTHING COMPANY SMC LTD, doing business as BUZIGAHILL (“BUZIGAHILL”, “we”, “us”, or “our”), concerning your access to and use of the https://buzigahill.com/ website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).

Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions, and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

 

This Website also contains links to other websites which are not operated by BUZIGAHILL (the “Linked Sites”). BUZIGAHILL has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

 

The products offered through this website are sold exclusively to private consumers, whether natural or legal entity. Any commercial resale or distribution of products purchased through this website is strictly prohibited. Accordingly, the customer automatically confirms with their order that they are an end consumer and have no intention to resell the products of BUZIGAHILL commercially.

 

 

PRIVACY POLICY
Our Privacy Policy, incorporated by reference in these Terms of Service, sets out how we will use the personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy and warrant that all data provided by you is accurate and up to date. You are responsible for maintaining and promptly updating account information for accuracy and completeness.

 

 

PROHIBITIONS
You must not misuse this Website. Without limiting the generality of the foregoing, you will not: commit, facilitate or encourage a criminal offense; transmit or distribute a virus, Trojan horse, worm, logic bomb, or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of BUZIGAHILL or its partners involved in the operation and maintenance of this
Website. You shall not directly or indirectly take any action to unduly stress the Website, including by way of example and not limitation, incurring session lengths or conducting search queries that we reasonably determine to be abusive, launching or facilitating any denial of service attack on the Website, or using any scraper, robot, spider, or another automated mechanism to access the Website or download content. We reserve the right to monitor your use of the Website to provide guidance and assistance in the use of the Website and to monitor your conformance with these Terms of Service. You acknowledge and hereby consent to such monitoring. Breaching this provision may constitute a criminal offense under the Computer
Misuse Act 1990 or other relevant legislation. BUZIGAHILL will report any such breach to the relevant law enforcement authorities and may disclose your identity to them.

 

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it. The use of automated systems or software to extract data from this Website for commercial purposes, (‘screen scraping’) is prohibited without license.

 

 

INTELLECTUAL PROPERTY, SOFTWARE, AND CONTENT
The intellectual property rights in all software and content made available to you on or through this Website remains the property of BUZIGAHILL or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by BUZIGAHILL and its licensors. You may store, print, and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute, or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by BUZIGAHILL or its licensors.

 

 

TERMS OF SALE
By placing an order you are offering to purchase a product on and subject to the following terms and conditions:
All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made to delivery times are subject to any delays resulting from postal delays, customs, or force majeure for which we will not be responsible.
Please see our Shipping Information Notice for further information.

 

BUZIGAHILL retains the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised PayPal/VISA/MasterCard user, and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

 

 

1. OUR CONTRACT
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

 

 

2. PRICING
The prices displayed on the webshop are indicated in dollars including the value-added tax and excluding shipping cost. For orders outside of Uganda, the client is the importer of the product purchased. Customs duties, local taxes, import duties, or state taxes may be charged. BUZIGAHILL is not responsible for paying these taxes and fees. Shipping costs will be specified in the customer’s cart, before the final confirmation of the order. Prices may be modified at any time, without prior notice, particularly in the event of changes in tax or economic information. Items will be invoiced on the basis of the rates in force at the time the order is placed.

 

3. PRODUCTS AND AVAILABILITY
We make every effort to display as accurately as possible the colours, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colours, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colours and details of the products. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If we cancel and you have already paid for the goods, you will receive a full refund. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

 

4. PAYMENT
The payment must be made in advance, by credit card (PayPal) or by PayPal. BUZIGAHILL reserves the right to exclude individual forms of payment. BUZIGAHILL retains ownership of the item until the Customer has paid in full for the item.

 

5. DISCOUNT CODES
Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered. These Terms and Conditions relate to all BUZIGAHILL promotions, competitions and discount codes (unless otherwise stated).
• Only one promotion code can be used per order
• A promotion code can’t be used after an order has been placed

 

6. SHIPPING
Shipping rates are calculated at checkout to ensure a guaranteed price and door-to-door delivery. 

BUZIGAHILL ships worldwide with DHL Express using DHL’s Domestic Duty Paid (DDP) services. With DDP, your ordered products will, under normal circumstances, be delivered directly to your address at no extra charge. Through DDP, import duties are not applicable for your order.  

However, BUZIGAHILL cannot take responsibility for changes in jurisdiction and random checks by officials at customs offices which might affect DHL DDP services. 

Products are dispatched with the relevant delivery note and sent to the delivery address provided by the Customer at the time of ordering. Delivery cannot be made to hotels or P.O. boxes. Delivery times quoted on the site are approximate times, which represent average processing and delivery times, only on business days. In order for these delivery times to be met, the customer must ensure that he/she has provided accurate and complete information with regard to the delivery address (for example, in particular: street number, building number, staircase number, access codes, names and/or intercom numbers, etc.).
 

After the item has been shipped, we will provide an email with the tracking number. You can follow your order from dispatch until arrival on the website of the delivery service by indicating the tracking number. If the goods are delivered with obvious damage to the packaging or the contents, the customer has to complain immediately to the responsible courier and has to refuse acceptance. This does not affect the warranty rights. In addition, the customer must immediately contact BUZIGAHILL by e-mail so that BUZIGAHILL can protect any rights against the courier.
 

Delivery Times


United Kingdom

3-4 working days once dispatched


Europe
4-5 working days once dispatched


USA and Canada
4-5 working days once dispatched


Africa

2-4 working days once dispatched

 

Asia and Rest of the world
5 working days once dispatched
 
Please allow an extra day for shipping within remote areas.
7. RETURNS, RIGHT OF WITHDRAWAL
You have the right to withdraw from the purchase contract within 7 days. We will exchange any unworn, unwashed item if you return it to us within 7 days of receipt of your online order.
 
To begin the return process, please send an email to kampala@buzigahill.com and we shall provide you with the return details.
 
Your return will be processed as soon as possible but please allow up to 7 days from receipt of returned items for processing.
 
All items that are returned must be unworn, unwashed and have their original packaging. Please note that only products that are in their original condition will be refunded, others will be returned to the customers at their own cost.
The buyer is responsible for all return shipping costs. BUZIGAHILL is not responsible for return shipping costs nor duty reimbursement in the case of international purchases. We hold the right to deny refunds if the product returned does not meet our return policy requirements.
 
For some payment service providers, a refund fee is automatically charged (PayPal 2.9%). BUZIGAHILL reserves the right to deduct applicable refund fees from the initial fee unless we have acted in error in which case the full amount will be refunded.

DISCLAIMER OF LIABILITY

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law BUZIGAHILL and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect BUZIGAHILL’s liability for death or personal injury arising from its gross negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

LINKING TO THIS WEBSITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice.

DISCLAIMER AS TO OWNERSHIP OF TRADEMARKS
Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with BUZIGAHILL and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trademark owners.

Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to BUZIGAHILL.
Visible logos or artwork on second-hand clothes from which some products are made do not suggest that the owners of the logos or artwork are partners/collaborators with BUZIGAHILL. BUZIGAHILL does not claim any rights to the individual artworks on previously owned clothes.

INDEMNITY
You agree to indemnify, defend and hold harmless BUZIGAHILL, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

VARIATION
BUZIGAHILL shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

INVALIDITY
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected by all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.

COMPLAINTS
Please write to kampala@buzigahill.com in case you have any complaints or comments.

WAIVER
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

GOVERNING LAW AND JURISDICTION
These terms and conditions are to be construed in accordance with the laws of Uganda and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Ugandan courts.

ENTIRE AGREEMENT
The above Terms of Service including the Privacy Policy and any other BUZIGAHILL policies linked to herein constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and BUZIGAHILL. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of BUZIGAHILL.

CONTACT US
In order to resolve a complaint regarding the Site or to receive further information regarding the use of the Site, please contact us at:
BUZIGA HILL CLOTHING COMPANY SMC LTD
Plot 13/15 De winton Street,

Kampala, Uganda
kampala@buzigahill.com